Clean and Safe Ambassador Program

Winter Hours of Operation
Monday & Tuesday: 7AM - 3:30PM
Wednesday - Sunday: 7AM - 8PM

The Rochester Downtown Alliance (RDA) implemented a Clean and Safe Ambassador Program in downtown Rochester on July 1, 2020. Overall, the program will provide cleaning, safety, and hospitality services to the 44-block special service district (SSD). Clean and Safe Ambassador Programs are a common tool used by downtowns to enhance the districts they serve.

Why Here in Rochester

With the adoption of a Clean and Safe Ambassador Program, the people of this community will notice an enhanced level of care for the public realm downtown.

This program will supplement, not replace, the City of Rochester’s work by bringing additional improvements to downtown’s appearance. Ambassadors will also be trained in safety, hospitality, and social outreach. 

A Team of Ambassadors

Each with its own focus of cleaning, safety, and hospitality, a team of ambassadors will be creating a downtown environment that is clean, safe, and welcoming every day of the year.


Example duties include:

  • Sweep or remove litter from sidewalks, curbs, and other areas of public space
  • Pressure wash sidewalks on a scheduled basis
  • Locate and remove graffiti from buildings, sidewalks, and sidewalk/street fixtures
  • Perform weed removal and leaf blowing during required seasons


Example duties include:

  • Serves as an extra set of "eyes and ears" to the Rochester Police and Fire departments
  • Provide safety escort services for the intended audience downtown
  • Report code enforcement and "quality of life" concerns to appropriate agencies
  • Monitor and report deficiencies to appropriate city contacts to ensure streets remain bright and clean
  • Apply trained knowledge of social outreach when interacting with the public


Example duties include:

  • Provide information and respond to inquiries regarding downtown businesses, government, and educational facilities, services, facilities, and events
  • Provide directions
  • Conduct street surveys and distribute informational materials as needed

Program Positions

Block by Block, the vendor selected for the Clean and Safe Ambassador Program in downtown Rochester, is hiring safety associates for the program. View the safety associate job description.

Program Partners

Thank you to City of Rochester, Mayo Clinic, and our SSD members for their support of this program.

Have a question for the Ambassadors? Contact them at 507-316-7511

For questions about the Clean and Safe Ambassador Program in downtown Rochester, please contact Karli McElroy, senior director of placemaking, at or at 507-216-9883.

Meet some of the friendly faces who are part of the Clean and Safe Ambassador Program in downtown Rochester.