ROCHESTER, Minn.—Friendly faces in bright orange shirts will begin daily cleaning services as part of downtown Rochester’s Clean and Safe Ambassador Program launching Wednesday.
To start, Clean Team Ambassadors will provide these daily services within the Rochester Downtown Alliance’s 44-block special service district:
- Sanitizing high touch areas of public spaces
- Power washing sidewalks
- Picking up litter
- Pulling weeds
- Removing graffiti
- Providing customer service Answering questions and providing directions
As the team becomes established in Rochester, they will begin adding hospitality, livability, and safety program services, including business check-ins and evening walking patrols. All Ambassadors are employees of Block by Block, the national vendor selected to operate the program. The same vendor has offered similar programs in downtown Minneapolis and downtown Duluth.
“I’ve been doing training with the Ambassador program up in Minneapolis for the past 10 years and have always felt this program would be a great asset for downtown Rochester,” said Tom Claymon, downtown Rochester’s Clean and Safe Ambassador Program operations manager.
Several collaborators have been involved in the program’s rollout to ensure a smooth first season that include various departments at the City of Rochester, Mayo Clinic, and Destination Medical Center. Ambassadors will be receiving training on public safety, local social services, local history, and other relevant topics as the summer progresses.
“This program would be a valuable asset to Rochester any year, but we see our Clean and Safe Ambassadors as offering particularly relevant assistance to downtown Rochester in the face of challenges presented by 2020,” said Holly Masek, RDA executive director. “Ambassadors will provide a sense of safety and confidence with visible cleaning services, walking patrols, and will also offer a friendly face to guide visitors through construction and to our businesses.”
“I think [the program] will bring more people to downtown and will let them know there are dedicated people who are going to keep them safe, keep things clean, be a friendly face, and be a resource,” said Jolene Schultz, one of the program’s Clean and Safe Ambassadors.
The Clean and Safe Ambassador Program is supported by the RDA’s special service district members, as well as additional funding from Mayo Clinic, the City of Rochester, and Destination Medical Center.